Fake Microsoft Support Scam
For the last few years scammers have been calling people and falsely identifying themselves as ‘Microsoft’ support representatives. In almost every case the scammer would tell you that there is some problem with the computer that only they could fix. The fee to fix these non-existent problems ranges from $200 – $500 in most cases. You can read here about what Microsoft says about these phone scams.
Most people believe these scammers want to steal information to break into bank accounts, etc. Although this is possible it is almost never the goal to steal your information.
The job of these scammers is to scare you enough into believing there are real problems with your computer and get you to pay the fee. Unfortunately, far too many have fallen victim to these scams and they have been wildly successful at ripping people off.
Evolution of the Fake Microsoft Scam
The scammers have now come up with a new way to scare you. They are calling people and telling them their ‘software license’ is about to expire. They proceed to scare with lies such as your computer will start working or you will be in legal trouble once your ‘software license’ expires. The goal of the scammer is now to get you to pay for the license renewal.
First of all, your actual Operating System license never expires. Secondly, Microsoft will never call you! They simply don’t have the time and resources to do this.
We have gotten several calls regarding this exact scam recently. One of which was a law office client of ours. When the scammer failed to get the user to pay the fee he locked the users computer with password.
So please, if you ever get one of these phone calls – HANG UP!!!! Or if you see a warning when you are online to call a special number to get a problem fixed – DON’T CALL!!!!
IT’S A SCAM!!!!
Please pass this info. along to any of your friends and family members that may not be aware of these scams.
- Microsoft or any legitimate company will never call you and request money over the phone.
- Never, ever, ever give remote access to a random person that calls you.
- Ignore warning pages online that tell you there are issues with your computer.
- When in doubt call Your Computer Guy! 757-375-6764